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Your Trusted Partner for Expert Security Solutions.
DWG

Privacy Policy

Privacy Policy

Introduction

At dwg.us, your security is our top priority. We employ Secure Sockets Layer (SSL) technology the most widely recognized data encryption system for secure online transactions to safeguard your credit card information and personal data. Before being transmitted over the Internet to our system, all your information is encrypted to ensure its confidentiality. Once received, we store your information on systems protected by secure firewalls designed to keep your data safe and inaccessible to other Internet users. If your browser does not support SSL technology, we will not permit transactions.

For easier future visits, we can securely store your credit card information using the same technology. Shopping at dwg.us is safe, convenient, and secure.

To verify a secure connection, check for a locked padlock icon or a solid key icon at the bottom of your browser window. The URL should begin with "https" (rather than "http") to indicate you are using a secure browser.

How We Collect Your Information

Registration and Ordering

To access certain parts of our Site or order products, customers must complete an online registration form that includes personal details such as your name, shipping and billing addresses, country of residence, phone number, email address, and credit card number. This information is used for billing, order processing, internal marketing, and communication regarding your order and our site.

How We Use Your Personal Information

Internal Use

Your personal information is used to process your order and provide customer service. Internally, it helps us gather general information about Site visitors, improve Site content and layout, enhance outreach efforts, and market our services and products.

Communication

We use your personal information to communicate with you about your orders and our Site. Customers must provide an email address for communications regarding orders placed. We may send you a confirmation email after registration and other service-related announcements as necessary. You can subscribe to our email newsletter and special offers and unsubscribe or opt out at any time.

Disclosure of Personal Information

We do not sell, rent, trade, license, or otherwise disclose your personal or financial information except in the following situations:

Third-party Service Providers

We use third-party providers to perform specific functions on our behalf. Information disclosed to them is solely to assist in their service provision. For example, we share your name, shipping address, email, and phone number with partners like USPS and UPS to ensure order delivery. We may also share relevant customer information to monitor third-party service quality. We provide your credit card number to financial service organizations such as processors and issuers to process payments, protecting submissions with state-of-the-art data encryption.

Merger and/or Sale of Assets

We generally do not sell, trade, or rent personal information to other companies. However, if we acquire, merge with, or are acquired by another company, or if we dispose of some or all of our assets, your personal information could be disclosed to the other company, subject to the Privacy Notice in effect.

SMS Privacy and Notes

  • We employ a clear option to opt in for SMS communications for any phone numbers provided. Opt-out is made easy with a simple text of the word STOP. Once opted out, a phone number will need to be opted in again.
  • Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

Non-personally Identifiable Information

We may share non-identifiable information, such as the number of daily visitors to a page or the size of an order placed on a specific date, with third parties like advertising partners.


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